Does Iridium support emergency services?...
Iridium no longer supports the short code to reach the nearest 24-hour alarm center. Iridium subscribers who also have a International SOS subscription can use their Iridium phone to contact the International Alarm Center that is closest to their location. To obtain a list of the most current phone numbers for the appropriate geography, please visit International SOSs website or contact your International SOS representative for more information.
How reliable is the Iridium network in the event of a natural disaster?
Space-based cross-links make Iridium impervious to natural disasters such as hurricanes, tsunamis and earthquakes, which can damage ground-based wireless towers. Calls are routed among Iridium satellites without touching the ground, creating a highly secure and reliable connection.
Can I send a fax using Iridium?
Yes, faxes can be sent and received by utlizing our Iridium Fax adapter. The Iridium Fax adapter works with standard Group 3 fax machines.
Can I call Iridium to get specific information on my account including technical support, billing, software updates, troubleshooting, account support, pricing inquiries, ordering parts, repair services and more.
Can I keep my phone number if I change my Service Partner?...
How does a SIM Card PIN work?
I'm having long-distance connection problems.
What other options do I have for contacting an Iridium satellite phone?
Whom do I contact if I require assistance with my DoD-issued Iridium phone?
Did Iridium recall the Iridium Extreme®?
Is Caller ID available?
Which devices are enabled with Caller ID?
What IT changes does my partner need to make to take advantage of Caller ID?
What is the cost of Caller ID?
Is Caller ID available as an optional add-on?
Is Caller ID available on the DoD Gateway?
Is it possible to block Caller ID when calling from the Iridium satellite phone?
Can Caller ID be disabled on the Iridium handset?
How do I obtain my PUK ( pin/personal unblocking key) and where can I find instructions on how to enter my PUK?
How can I purchase Iridium service?
Who should I contact to discuss charges on my bill?